Submit a complaint about French‑language services in the Yukon

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This online service is for people to submit a complaint if they did not receive adequate services or information in French that are comparable to those available in English from a Government of Yukon department or public body.

Average time to complete this application: 5 minutes
Application fee: There is no cost to use this service.

Before you start

You need:

your contact information;
the Government of Yukon department or public body involved;
the relevant date and location of the incident;
the description of the matter; and
any supporting documents that may help us assess your complaint.

Information for document uploads

File formats accepted: .png, .jpeg or .pdf.
Maximum file size: 10 MB

More information about the service

Visit Yukon.ca to find more details about this service and about the Languages Act.

A note about privacy

We collect your personal information through this online form to assess your complaint and provide updates.

Collection authority: Section 29(c) of the Access of Information and Protection of Privacy (ATIPP) Act.

For more details about how we collect, use and disclose personal information contact:

French Language Services Directorate
ATIPP coordinator/records officer
Phone: 867-667-8260
Email: services.fr@yukon.ca
Mail:
Government of Yukon
French Language Services Directorate (M-1)
Box 2703
Whitehorse, Yukon Y1A 2C6

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Complaint

Do not include personal information about other people, such as government employee names.

Contact information

This is the contact information for the person submitting this complaint.

First name

Last name

Confirm your email address

Phone

In which territory or province do you live? (optional)

Details about your complaint

Provide any information that will help us understand and process your complaint, such as the context, the service or information you were trying to access, the date, the location or a relevant web page URL.

Explain your complaint in the space below

When did this issue occur? (optional)

Where did this issue occur? (optional)

Enter either a physical or virtual location.

Upload any documentation that could help us assess your complaint (optional)

File formats accepted: .png, .jpeg or .pdf.
Maximum file size: 10 MB

Uploaded complaint documentation

What result would you like to see from this complaint? (optional)

Certification and consent

The information I’ve provided in this form is correct to the best of my knowledge.

I consent to the Government of Yukon contacting me regarding this complaint if they need more information or to communicate the status of the complaint.

This is your complaint number. You must save it for future reference.